如何预约您们的服务?
How do I book your services?
您可以通过电话、电子邮件或网站联系表单预约我们的服务。我们的客户服务团队会在24小时内回复您,并安排专业顾问与您详细沟通需求。
You can book our services via phone, email, or the contact form on our website. Our customer service team will respond to you within 24 hours and arrange for a professional consultant to communicate with you in detail about your needs.
您们的服务范围包括哪些地区?
What areas do your services cover?
我们的服务主要覆盖东京及周边地区,但对于高端旅游定制和企业咨询服务,我们可以覆盖日本全国。对于国际客户,我们也提供远程咨询服务。
Our services mainly cover Tokyo and surrounding areas, but for high-end travel customization and business consulting services, we can cover the whole of Japan. For international clients, we also provide remote consulting services.
您们的服务费用是如何计算的?
How are your service fees calculated?
我们的服务费用根据服务类型、复杂度和时长等因素综合计算。我们会在提供服务前与您详细沟通,并提供透明的报价方案。对于长期合作客户,我们也提供定制化的服务套餐。
Our service fees are calculated based on factors such as service type, complexity, and duration. We will communicate with you in detail before providing services and provide transparent quotation solutions. For long-term cooperation clients, we also provide customized service packages.
如何取消或更改已预约的服务?
How do I cancel or change a booked service?
如需取消或更改已预约的服务,请至少提前48小时通知我们。您可以通过电话或电子邮件联系我们的客户服务团队,他们将协助您处理相关事宜。
If you need to cancel or change a booked service, please notify us at least 48 hours in advance. You can contact our customer service team via phone or email, and they will assist you in handling related matters.